Introduction
At HealthDataLab, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our health assessment and tracking platform.
What Data We Collect
We collect the following types of information:
- Personal Information: Your name, email address, and contact details provided during account registration
- Health Assessment Responses: Information you submit through our health questionnaires and forms
- Payment Information: Payment details processed securely through Stripe (we do not store your full credit card information)
- Usage Data: Information about how you interact with our platform, including pages visited and features used
- Client Progress Data: Health tracking data and progress metrics if you use our practitioner tools
How We Use Your Data
We use the information we collect to:
- Generate personalized health assessment reports
- Track client progress and provide practitioner tools
- Process payments and maintain your account
- Communicate with you about your account and our services
- Improve our platform and develop new features
- Ensure the security and integrity of our services
Third-Party Services
We work with trusted third-party service providers to deliver our services:
- Stripe: All payment processing is handled by Stripe, a PCI-compliant payment processor. Your payment information is transmitted directly to Stripe and is not stored on our servers.
- Netlify: Our website and platform are hosted on Netlify's secure infrastructure.
- Analytics Services: We use minimal analytics tools to understand how our platform is used and improve user experience.
These third parties are contractually obligated to protect your data and use it only for the purposes we specify.
Data Storage and Security
We take extensive measures to protect your information:
- All data is encrypted in transit using industry-standard SSL/TLS protocols
- Data at rest is encrypted using secure encryption methods
- Access to personal data is restricted to authorized personnel only
- We regularly review and update our security practices
Your personal data is not shared with third parties except as necessary to deliver our services (e.g., payment processing) or as required by law.
Cookies and Tracking
We use minimal cookies on our website:
- Essential Cookies: Required for the platform to function properly (e.g., session management)
- Analytics Cookies: Help us understand how visitors use our website to improve user experience
We do not use tracking cookies for advertising purposes. You can control cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct any inaccurate or incomplete data
- Deletion: Request that we delete your personal data (subject to legal obligations)
- Data Portability: Request a copy of your data in a machine-readable format
- Withdrawal of Consent: Withdraw consent for data processing where applicable
To exercise any of these rights, please contact us at hello@healthdatalab.com.
Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When you cancel your account, we will delete or anonymize your personal data within a reasonable timeframe, unless we are required to retain it for legal or regulatory purposes.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
hello@healthdatalab.com